Supporting Esther – workplace health administrator with Dyslexia

The challenge

Esther is a Workplace Health Administrator with dyslexia. She found it difficult to read and process written information quickly, which made it harder to communicate clearly and complete tasks in a fast-paced environment.

What we found

Our assessment showed that:

• Esther has strong verbal communication skills and a clear desire to contribute effectively
• She would benefit from assistive technology and strategies to help with processing written information

What we did

To support Esther, we introduced:

• Dragon Naturally Speaking dictation software, with training
• Targeted coaching on new work processes, breaking down tasks, and strategies for taking minutes

The results

For Esther there is:

• Greater confidence when communicating
• Better efficiency in completing written tasks
• More active participation in meetings

For the organisation there is:

• Smoother communication within the team
• Fewer documentation errors
• Improved information flow between departments

“The software and strategies recommended have transformed how I work. I now contribute more effectively to meetings and complete documentation with confidence.” — Esther